JD
Jan D
1 reviews | Active since Jun 2016
22 Sept 2025, 10:46
UNSATISFACTORY SERVICEK
After SEVERAL requests and submitting all information requested, I have STILL not been reimbursed for a claim for chronic medications which I had to pay myself. I cannot phone them and their WhatsApp is useless!! I am a State Pensioner cod cannot afford to oay their enormous monthly contributions and then have to oay for chronic medications which I with a. Laid prescription, invoice and proof of payment.
Helpful (0)
Replies (3)0
Replies (3)
Discovery Health's replyOfficial
22 Sept 2025, 10:53Dear Jan D
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply22 Sept 2025, 10:53
Official
Dear Jan D
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
JD
Jan D's updateReviewer Update
22 Sept 2025, 12:39I get the same response each time and nothing further is done, only a reference number.
JD
Jan D's update22 Sept 2025, 12:39
Reviewer Update
I get the same response each time and nothing further is done, only a reference number.
Discovery Health's replyOfficial
22 Sept 2025, 16:41Dear Jan D
We’ve have sent feedback to you on email.
Regards Discovery Health Servicing Team
We’ve have sent feedback to you on email.
Regards Discovery Health Servicing Team
Discovery Health's reply22 Sept 2025, 16:41
Official
Dear Jan D
We’ve have sent feedback to you on email.
Regards Discovery Health Servicing Team
We’ve have sent feedback to you on email.
Regards Discovery Health Servicing Team