Unsatisfactory Service

I am absolutely perturbed with discovery, they refused to authorize an admission to hospital for chest pains as it might be hypertension related. They require a diagnosis first.

I want told point blank yesterday, we are not disallowing treatment but we are not approving, what in does thar mean in lament terms?

Discovery is placing my health at risk.

I have a clause for 12mnths exclusion for hypertension and apparently hypertension related sicknesses.

My questions are :

1. Throughout my term which has been many years with discovery, discovery paid my BP med which is accumax 10mg. The medication hadn't changed in 10yrs, so why the exclusion when I disclosed upon rejoining discovery yet there is no other waiting period.

2. If I have the flu or bronchitis or whatever, my BP will be raised because off that, so will that not be covered too?

According to discovery this morning, my authorisation hasn't been declined but under review.

Why bull**** me discovery when I asked to cancel my membership? I advised you'll to consult all my doctors records to check my BP. Infact discovery I went to my GP at 11:30 today guess yes a hard pill for youll to swollow but BP was just fine.

If you check members records, you would notice that accumax 10mg was covered by you'll for years and when I had a break I paid cash.

Please dobt think off reverting back to me hogwash about my break because then you need to produce the recording of my conversation with your consultant.

Discovery, you are quick to collect premiums, claim shortfalls, refuse payments yet you'll have have given me stress for the past 24hrs. This isn't the end off my dispute. I should claim emotional damages from you'll.

Another medical companies premiums for young adults is covered until age 26 as a young dependent yet discovery is 21. Pathetic service at a huge cost to members.