Unsatisfactory service..

I was a member prior to COVID and Discovery was ruthless in recovering what was there’s and more.. Unfortunately l HAD to sign up with you again (my employer choice) and start up with you has/is painful.. For starters Vitality Premium gym membership sign up (l work in Jhb but reside in Cpt) is a challenge and yesterday l learnt my chronic status l declared is not logged.. Email l sent return undelivered and only means of communication is phoning (which l did, no joy) your various departments, another cost to client.. l request my application form as proof of my compliance for myself and wife..