GB
Grant B
1 reviews | Active since Jul 2021
12 May 2025, 16:02
Unresponsive
I queried the contents of a communication received about my Chronic Illness Benefit. Ten working days, no response. Followed up, five working days, no response. Used online platform via website, no response. Just ignored as though I don't exist. Let's see how quickly they respond when premiums stop being paid !
Helpful (0)
Replies (3)0
Replies (3)
Discovery Health's replyOfficial
13 May 2025, 06:55Dear Grant B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply13 May 2025, 06:55
Official
Dear Grant B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
GB
Grant B's updateReviewer Update
13 May 2025, 11:56I have received a call and my queries have been satisfactorily addressed. Thankyou Rebecca.
GB
Grant B's update13 May 2025, 11:56
Reviewer Update
I have received a call and my queries have been satisfactorily addressed. Thankyou Rebecca.
Discovery Health's replyOfficial
13 May 2025, 12:04Dear Grant B
We have been in touch with you to answer you comments
Regards
Discovery Health Servicing Team
Discovery Health's reply13 May 2025, 12:04
Official
Dear Grant B
We have been in touch with you to answer you comments
Regards
Discovery Health Servicing Team