PK
Promise K

1 reviews | Active since Jul 2023

22 Dec 2023, 11:50

Unreliable Medical Aid

Discovery is the worst money-sucking medical aid ever. I pay alot of premium every month which by the way increases every year and yet I'm always out of day-to-day funds. And the other medical benefits you will never get to use because they decline decline decline claims. I was in Netcare hospital in November, I came in through emergency. I was discharged same day. And as usual I didn't have day to day funds available but at least I have "unlimited hospital benefits" but Discovery has been declining all the hospital claims. I am now left with a hospital debt I have to pay from my own pocket. I am tired. I always have to use my own money for medical needs when I have a medical aid. I am definitely leaving Discovery in this coming new year.

0
Replies (2)
Discovery Health
Discovery Health's reply22 Dec 2023, 12:08
Official
Dear Promise K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply22 Dec 2023, 16:15
Official
Dear Promise K

We’ve contacted you and addressed your concern.

Regards 
Discovery Health Servicing Team