Unprofessional call centre consultant!

I called the client services line *** 11:43 and eventually (after nearly four minutes of listening to nonsense and wasting airtime!) the call was taken by Anthony. His voice was ****led, he did not speak clearly and I found it hard to understand him. Eventually I requested he spell his name for me as his speech was inaudible. In addition, he was patronising to me in his demeanor. I asked him to spell words for me because it was so difficult to understand. Well, after asking him to repeat something for the third time (and him ignoring me) I asked to be transferred to another consultant as I could not understand his ****led mumbling - and blow me down, doesn't he just terminate the call! Well done Discovery, what a shocking display from one of your so called professional consultants! What a joke!