tK
thulani K

1 reviews | Active since May 2015

08 May 2018, 15:15

unpaid claims for the third time

Last month I had the same issue with discovery not paying my claims. Im absolutely fed up with your bad service and how. submitted a claim on 26-april-2018 and no payment till today and this is after I specifically told you guys that my wife would be going back to the same doctor end of April.

Please ensure my claim is paid in by 11-05-2018. do not call me with apologies only call to confirm payment has been done. NXA

0
Replies (2)
Discovery Health
Discovery Health's reply08 May 2018, 15:39
Official

Dear thulanikhuboni

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply10 May 2018, 10:15
Official

Dear thulanikhuboni

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team