MS
Mariska S

1 reviews | Active since May 2012

05 May 2022, 09:20

UNPAID CLAIMS FOR IN HOSPITAL STAY

Firstly I battgle to get authorization for hospital on the 21st eventually I get it and now I get accounts and claim submisions and nothing of my in hospital stay is being paid for except the Dr and medication

No x-Rays No Physio Nothing

WHY THE HELL DO YOU HAVE MEDICAL AID IT IS IN HOSPITAL AND SHOULD BE COVERED

I AM DEFENITLY NOT LEAVING THIS HERE AND WILL COMPALIN ABOUT THIS SCHEME TO MY COMPANY AS THIS IS REALLY UNEXCEPTABLE I HONESTLY DON'T UNDERSTAND WHY

0
Replies (2)
Discovery Health
Discovery Health's reply05 May 2022, 10:34
Official
Dear Mariska S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply05 May 2022, 13:47
Official
Dear Mariska S

We have been in touch with you to answer your comments. 

Regards 
Discovery Health Servicing Team