Unpaid claim

Item: Discovery Health
Rating: 1
Author: Jody L

Good day I am trying to call Discovery Health since the 3rd January to no avail the phone rings for minutes and then it dies I urgently require someone to call me regarding a unpaid claim , I have wasted so much airtime trying to get hold of you guys this is really upsetting

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

18 Jan 2024, 10:30

Dear Jody L

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply18 Jan 2024, 10:30

Official

Dear Jody L

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Jody L's updateReviewer Update

19 Jan 2024, 09:16

Good day I am still awaiting this call how hard is it to just get someone from your claim department to call me back ???
My number is ***

Jody L's update19 Jan 2024, 09:16

Reviewer Update

Good day I am still awaiting this call how hard is it to just get someone from your claim department to call me back ???
My number is ***

Discovery Health's replyOfficial

19 Jan 2024, 14:38

Dear Jody L

We’ve contacted you and addressed your concern.

Regards

Discovery Health Servicing Team

Discovery Health's reply19 Jan 2024, 14:38

Official

Dear Jody L

We’ve contacted you and addressed your concern.

Regards

Discovery Health Servicing Team