bM
bongi M

1 reviews | Active since Jun 2016

17 Nov 2016, 11:43

Unpaid claim

<p>I was given an authorisation number to see a specialist which i did. My medication for the same consultation wasnt paid neither was the blood test. i have sent numerous email with the blood test claim from Lancet and they asking for the attachment.</p> <p>What use is a medical aid that isnt paying for the required meds or tests. Why am i contributing over 20k a year towards them. Care Cross with Bankmed was much better comparatively speaking. i am very disappointed with Discovery Health.</p>

0
Replies (2)
Discovery Health
Discovery Health's reply17 Nov 2016, 13:03
Official

Dear senimpemne

We saw your comment and understand your frustration.

We are investigating your query and we will contact you shortly.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply18 Nov 2016, 14:18
Official

Dear senimpemne

We have been in touch with you to answer your comments.

Please let us know if you have any questions.

Regards
Discovery Health Servicing Team