UNPAID CLAIM

I am repulsed by the treatment I received from discovery health. I submitted my claim on the 7th of May which was supposed to be paid into my bank account on the 14th of May and never got paid. I called them on the 16th and i found out stupid them decided to write me a cheque, acknowledge a fault on their side and promised to sort it within 24 to 48 hours which never happened. i was also promised feedback that i never got. i called again on the 18th , they made me repeat the whole process that has transpired on the 1st call, i lost it, got transferred to a supervisor who was rude and tried to pin everything on me. they gave me more waiting period, 2 to 4 weeks. today is the 12th of June and i still don't have my money. no movement or action has been taken by them. i have called them 5 times and all i'm getting is more feedback promises and more extension period . i forwarded my query to their online complain and dispute department and i haven't heard from them as well.

The last supervisor had an audacity to tell that she doesn't know what i want from her because she has explained why i am not getting MY MONEY! YES, MY MONEY! That i worked for, deducted from my salary now i'm being treated as if i'm applying for a loan!

They are ridiculous, i expected so much better from such a big company.