NM
Ntombi M

1 reviews | Active since Apr 2024

06 Apr 2024, 14:01

Unpaid claim

Ive been a member from 2017 until 2024 March, Key care plus paying above R4k, benefits bad, now m told to use Unjani clinic. Ive canceled my membership in March, why my claims for Feb not paid. I stayed on the call for 45minutes no one was willing to help.

0
Replies (3)
Discovery Health
Discovery Health's reply08 Apr 2024, 07:03
Official
Dear Ntombi M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
NM
Ntombi M's update10 Apr 2024, 11:20
Reviewer Update
Good day

I haven't received any response as yet about the claim, can this be sorted.

Kind regards
Ntombi
Discovery Health
Discovery Health's reply11 Apr 2024, 14:23
Official
Dear Ntombi M

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team