Unpaid authorisation.

Item: Discovery Health
Rating: 1
Author: Ayanda M

My son was given an authorisation to go into hospital and now discovery is not paying. Authorisation was requested before admission and it was granted. I have sent numerous email with no joy. Bottom line authorisation was given.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

15 Nov 2024, 07:07

Dear Ayanda M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply15 Nov 2024, 07:07

Official

Dear Ayanda M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

19 Nov 2024, 10:44

Dear Ayanda M

Please check your emails for final feedback from us.

Regards Discovery Health Servicing Team

Discovery Health's reply19 Nov 2024, 10:44

Official

Dear Ayanda M

Please check your emails for final feedback from us.

Regards Discovery Health Servicing Team