NP
Nicole P
1 reviews | Active since Dec 2017
29 Dec 2021, 16:54
"Unlimited" NOT!
On Discovery's app they have 3 icons. 1. Medical Savings Account + balance, 2. Self Payment Gap + balance and 3. Above Threshold + "Unlimted". It doesn't say 'Unlimited' up to 100% of Discovery rate or 'Unlimited' only if your prescribed medicine is on Discovery's preferred medicine list. If a medicine doesn't have a generic available (like Urbanol), Act 91 says class substitution is not allowed so then why is there a levy? *UNLIMITED"* should mean unlimited if there is no clarification.
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Replies (2)Discovery Health's replyOfficial
30 Dec 2021, 07:56Dear Nicole P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply30 Dec 2021, 07:56
Official
Dear Nicole P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
31 Dec 2021, 14:18Dear Nicole P
Please check your emails for feedback from us.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply31 Dec 2021, 14:18
Official
Dear Nicole P
Please check your emails for feedback from us.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
