Unhelpful, will say anything to get you to sign up

I have been going back and forth with Discovery for almost a month now. When I signed up, I was told my GP could be my chosen GP on the Keycare Start plan. Only to find out 3 consultations later that my GP was not placed as my chosen GP as they are not contracts in with the Start plan. And that I must go to Middleburg or Nelspruit (which is more then 50km away from me. After many arguments, I was told to follow the upgrade procedure... Which I have done and yet I have not been helped for my query at hand. Seems they don't want to help but I must pay for medical aid that I now cannot even use.