Unhealthy service by Vitality Health

Item: Discovery Health
Rating: 2
Author: Hannah M

I have been trying to get in touch with Vitality health to have my status updated correctly. Since Jan I have left messages on their recording as you cannot talk to anyone, until they call you back. It's over a month nd no one has called back. This is very frustrating and definitely not good for my health!!

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

10 Feb 2020, 07:38

DearHannah M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply10 Feb 2020, 07:38

Official

DearHannah M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

11 Feb 2020, 08:59

Dear Hannah M

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply11 Feb 2020, 08:59

Official

Dear Hannah M

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team