1 reviews | Active since Jul 2016
Unhealthy appetite for premiums
<p>I recently app**** for Discovery Health Medical Aid membership. What i thought would be a quick and painless process turned out to be tedious and ultimately unjust. I was told that the medical aid would start 1 May 2016, however I was not informed of the progress until I gave them a call mid-June. Only then, did they process my application and i received my digital card at the end of that conversation.</p> <p>Come 1 July 2016, Discovery Health debited R9 225 from my account. THIS IS AN INJUSTICE! I was effectively not covered for my medical expenses for the months of May and June, 2016. I have only received terrible service and would like this to be rectified. At least i should have received a call notifying me why they debited this amount. In any case, it is not my fault that their adminstrative processes are awful.</p>
Dear Phuti88
Thank you for your post.
I can confirm that you have been contacted in regard to your concern and your query has since been resolved.
Should you wish to clarify anything further please feel free to contact us.
Regards
Discovery Health Servicing
Dear Phuti88
Thank you for your post.
I can confirm that you have been contacted in regard to your concern and your query has since been resolved.
Should you wish to clarify anything further please feel free to contact us.
Regards
Discovery Health Servicing
