1 reviews | Active since Jul 2017
Unhappy with the service once trying to re-join
<p>Good day,</p> <p>I was recently fired from my previous job whilst on maternity leave, and with that had to cancel my medical aid, i then found another job & called discovery with the thought that i would be added again.</p> <p>I was sent documents that needed to be filled in in-order for me to qualify for the middle salary bracket. which to me is such a let down.. Come On discovery i have been a customer of yours for many years. Now that i earn less, you think less of me?</p> <p>My children's health is at utmost importancy for me, and now you want a affidavit for monies that came through my bank account 3 months ago... Wht the heck does the past have to do with the present situation... that money will never come in my account again.</p> <p>Seems to me all you see is money... If this is how you want to handle a customer i'd rather go elsewhere.</p> <p>very very dissapointed! I feel like you are treating me like a crimminal, i have been with you long enough for you to know, i wouldnt cheat Discovery in any such way!</p>
Dear sanchia-kinnear
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards
Discovery Health Servicing Team
Dear sanchia-kinnear
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards
Discovery Health Servicing Team
Dear sanchia-kinnear
We can confirm that the relevant team has been in contact with you to discuss your concerns.
Regards
Discovery Health Servicing Team
Dear sanchia-kinnear
We can confirm that the relevant team has been in contact with you to discuss your concerns.
Regards
Discovery Health Servicing Team
Johnathan is one of discovery's best consultants, i hope you are looking after him.
Discovery needs more Johnathan's, Thank you for your great assistance!!
Johnathan is one of discovery's best consultants, i hope you are looking after him.
Discovery needs more Johnathan's, Thank you for your great assistance!!
Dear sanchia-kinnear
Thank you for the wonderful compliment.
It is always great to receive such positive feedback from our members. We are very pleased to hear of the efficient and professional service that you have received from Johnathan. We will be sure to send this to his management team.
Regards
Discovery Health Servicing Team
We strive to deliver exceptional service to all our members and your comment indicates that we are succeeding, thank you once again for taking the time to post the compliment.
Dear sanchia-kinnear
Thank you for the wonderful compliment.
It is always great to receive such positive feedback from our members. We are very pleased to hear of the efficient and professional service that you have received from Johnathan. We will be sure to send this to his management team.
Regards
Discovery Health Servicing Team
We strive to deliver exceptional service to all our members and your comment indicates that we are succeeding, thank you once again for taking the time to post the compliment.
