Unhappy NEW customer

Decided to join Discovery Health. I have never in my life been without medical aid cover nor have I ever had to go on a late joiner penalty or a waiting period! The capture people input data and rely on a computer on whether or not you should be on a waiting period. So guess what I have to wait 3 months to even have a simple tooth filling. Customers records should be referred to a panel of doctors before deciding the outcome or at least exclude a certain condition for 3 months if you so deem it important. Not very impressed at all.!!!