Unhappy discovery member - been a member for 20 years and first time I've been unhappy

Item: Discovery Health
Rating: 1
Author: Omar H

I am really astonished and unhappy about certain fund rules pertaining moving plans when it relates to changing plans in case of marriage . I requested a senior discovery person to call me as I find the rules highly discriminatory against consumers

Helpful (0)

Replies (4)

Discovery Health's replyOfficial

25 Mar 2022, 12:21

Dear Omar H

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply25 Mar 2022, 12:21

Official

Dear Omar H

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

28 Mar 2022, 14:57

Dear Omar H

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply28 Mar 2022, 14:57

Official

Dear Omar H

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Omar H's updateReviewer Update

28 Mar 2022, 15:14

Thank you

I am currently dealing with Lucinda ***el and Janine from kzn who had given me a call to follow up.

I am awaiting confirmation emails and communication.

Trust that I will be a satisfied customer once more

Omar H's update28 Mar 2022, 15:14

Reviewer Update

Omar H's updateReviewer Update

28 Mar 2022, 19:19

Great !!
Thank you Lucinda and Janine (kzn)

Well done and issue sorted !

Omar H's update28 Mar 2022, 19:19

Reviewer Update

Great !!
Thank you Lucinda and Janine (kzn)

Well done and issue sorted !