Unhappy client, misunderstanding.
<p>To whom it concern.</p> <p> </p> <p>In september 2016 I went to a gyncologist professor for a consultation in the consultation he discovered that I had a infection in the glads off the cervical.I had to go for a Letzz procedure.(Old medical aid)</p> <p>1/11/2016 I joind discovery and declared the operation.Discovery gave me a 1 year waiting period.Which I was happy with.</p> <p>So I was on the elimination process to find out what the cause is to my constant infections.</p> <p>I then went back to the gynecologist where we took out the mirena.R3000 waisted.</p> <p>The next step was the urologist 13/7/2017.</p> <p>He booked me into theatre so that he could do a check on the bladder,then he found my tubes that connects to kidneys and bladder are blocked and had to open them.</p> <p>As I do know that authorization is needed after I left the urologist 13/7/2017 I called discovery then did then send a letter for motivation to the dr.</p> <p>I paid the medical bill cash for the operation on 17/7/2017.</p> <p>I did not get authorization from discovery due to dr saying its been a problem for six 6 years.In the notes the dr wrote in motivation letter.As this was my first consultation with this Docter.</p> <p>Yesterday 19 July discovery called and said that im no longer a member of discovery because I did not declare it on application form when joint.</p> <p>I didnt think its my bladder but this is what caused the pain and discomfort.</p> <p>Im really not happy and it's a fortune I pay for the plan I'm on.</p> <p>What is the next step?</p> <p>I was even considering a hysterectomy on my age of 29.</p>
Dear tilana-pretorius
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear tilana-pretorius
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear tilana-pretorius
We’ve just sent you feedback by email. Please contact us if you have any other queries.
Regards
Discovery Health Servicing Team
Dear tilana-pretorius
We’ve just sent you feedback by email. Please contact us if you have any other queries.
Regards
Discovery Health Servicing Team
