Unhappy Client

Item: Discovery Health
Rating: 1
Author: Rina F

I was just informed that Discovery Keycare Plus dont pay for Gastroscopy anymore. They use to pay for this, no they only pay for children under the age of 12 years! Our controbutions just increase and increase and the benefits decrease! Why?? I've been on this plan for many years but it seems that we now pay for nothing very disappointed Discovery!

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

21 Nov 2019, 12:56

Dear Rina F

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply21 Nov 2019, 12:56

Official

Dear Rina F

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

26 Nov 2019, 10:18

Dear Rina F

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply26 Nov 2019, 10:18

Official

Dear Rina F

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team