Unhappy Client

Good day I app**** for medical aid at Discovery in January signed all the documents and was approved.

I called Discovery on the First of March and Kumi answered the call.Speaking to Kumi I asked her about my debit order and when it will go off well she said it will go of at mid night that Friday. Second question I asked het was is my membership active n she said yes is active and that i can use it like in now she told me. I went to the doctor on the 7th of March 2019 just to find out by the reception that am on a waiting period. How was this possible as Kumi told me that i can use my medical aid at Discovery now What a dissapointment from a huge company like Discovery to lie to they client's.

Bad Service from Discovery Regards Unhappy Client AGWalters