1 reviews | Active since Feb 2015
Unfairly Treated By Discovery Health
Hi Jashvir<br> I am not happy with Discovery response - the response was based on the reason the policy was implemented by Discovery which was irrelevant to my complaint.What I am fighting is the fact that I am not at fault but the delay was caused by Discovery Health or LA Health. I have gathered My application to be a dependent under my partners medical aid was sent through to LA Health (via Jeremiah Brokers) on 27 Oct 2014 and the acceptance letter stating that I will be on three months waiting period was send through on 19 Nov 2014.Discovery rep**** back to LA Health ( via Jeremiah Brokers - Colleen) on 26 Jan 2015 stating that we need to reason next to section 8.2.1 my reason for previously going to hospital but LA Health (Via Jeremiah Brokers - Liouse) forwards the email to me on 29 Jan 2015. Knowing exactly that on the Acceptance letter it's states if the letter is receipted after 27 Jan 2015 - a new application for 2015 will need to be filled in. I have forwarded my complain to SA Consumer Complaints and SABC 2 Speak Out cos u guys r not willing to hear the side of my story.
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We confirmed that you've been contacted by the relevant team and they have provided you with further information on your query. Should you need any further assistance you may contact them directly.
Kind regards
Jashvir
Thank you for your comment.
We confirmed that you've been contacted by the relevant team and they have provided you with further information on your query. Should you need any further assistance you may contact them directly.
Kind regards
Jashvir
