1 reviews | Active since Sept 2011
Unfairly treated
On the 16th of April I went to the Dentist to fill my teeth. My medical Aid was cancelled on the 30th of April.<br> Discovery rejected my claim together with the dental health risk.<br> The reason why Discovery rejected my claim they is because my medical aid was suspended. Why are they not paying for the services rendered before my medical aid was suspended?<br> I am now being told that I am liable for the amount, which I strongly feel is very unfair. I am not sure why am I caught in between the Dentist and the medical aid.<br> I got a call from the Dr's room telling me that Discovery said I must pay the amount. When I call discovery they telling me I am not liable for the amount. Really (Who is fooling who?) <br> I believe that Discovery should communicate with the Dentist and explain to them why they did not pay. I shouldn't be the one calling Discovery everyday to sort out this. I feel that I am not liable for the amount.<br> I called discovery 6th times and they are not giving me any solution to this. <br> I don't want stress. Please sort this out please<br>
Thank you for your comment.
We are investigating your query and will revert with feedback once finalised.
Regards
Rishana
Thank you for your comment.
We are investigating your query and will revert with feedback once finalised.
Regards
Rishana
Thank you . The claim was eventually paid by Discovery . I am happy
Thank you . The claim was eventually paid by Discovery . I am happy
