1 reviews | Active since Nov 2016

24 May 2021, 11:08

unfairly bumping up pricing

I have to give 30 days' notice before I can cancel my membership, but they can push my membership up with more than R1000 with just a few days' notice. This not fair. There is a reason why I am on the Keycare plan now they come and ***** with my entire budget.

0
Replies (2)
Discovery Health
Discovery Health's reply24 May 2021, 12:52
Official
Dear Lohan N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply24 May 2021, 16:46
Official
Dear Lohan N

We have been in touch with you to answer your comments.
   Regards Discovery Health Servicing Team