Unfair treatment by Discovery Vitality, Tammie Squires and Ian McLeod.

I was called by Tammi-Rae Squires, Professional Assistant to Ian McLeod, Discovery Financial Consultant beginning of June 2018 for an appointment regarding finncial advice and to try and improve my Discovery Vitality standing. Ian McLeod came to y place and we discussed and he advised me on products avilabke for me, e.g. House and Car insurance, Retirement annuity and Investments. They sent me quotes which I went through. I wrote, emailed and sent whatsapp to Ian McLeod that he should give me six months to first sort out my financial status. In 6 June 2108 I was sent an eamil by Discovery stating thatRe: Your Discovery Retirement Optimiser - Retirement Annuity has been activated -MailRef# ********** 193#- I emailed Discovery to dispute this but no one responded to my email. I called and sent whatsapp to Ian, emailed Tammie about how unfair they were treating me as my finances where not satisfactory at the moment, but my plea fell on deaf ears. On 31 July 2018 Standard Bank: Stop Order R500.00 DISC INVT ********** ********** 65826; was debited from my bank account. After I complained to Ian McLeod this is his message on whatsapp "Why don’t I come see you as I told you I want our relationship to be good I’m not here to mess you around for a R500 RA" I'm wondering what type of a no does a professional consultant from such a reputanle company understand. Is the company, professional assistant and a professional consultant so desperate.