1 reviews | Active since Oct 2021
Unfair membership withdrawal
Hello P I joined discovery medical aid March 2021 and in July 2021 I found out that I'm pregnant and I called Keycare plus than they activated my pregnancy benefits and I have been visiting my genealogist since than on my pregnancy benefits ,than on the 22 of October a lady called Rosana Kinloch called me and said she is withdrawing my membership and I tried to explain and was so rude ,she didn't want to listen so when I was to trying to find the person I spoke to when I joined the medical aid ,she sent me the withdrawal letter and mind you I'm delivering in December so I'm frustrated because I thought the medical covered everything and the way she spoke to me was uncalled for she was so rude worse while I explaining the withdrawal email popped on mailbox and clearly she was not interested in my explanation,
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
