fM
faith M

1 reviews | Active since Mar 2009

19 Feb 2018, 11:05

Unfair credit listing

discovery handed me over to attorneys for a bill which they never made me aware of, when ITC BA sent me an sums that Discovery Health had handed me over to them I was surprised because I did not know about it. Nonetheless I made payment to the attorneys within 48 hours after getting the settlement account and sent them a proof of payment in august 2017. To my surprise on the 16th of February 2018 I get a notification that Discovery Health has listed me for the same account that I have settled and when I ask them about it they said the acted on their client's (Discovery Health) request to go ahead and list me. For a settled account? Please have the listing removed from all credit bureau I am in the process of purchasing property and this has a negative impact on me.

0
Replies (2)
Discovery Health
Discovery Health's reply19 Feb 2018, 11:43
Official

Dear fmthembu

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply21 Feb 2018, 15:05
Official

Dear fmthembu

We have been in touch with you to answer your comments

Regards
Discovery Health Servicing Team