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Portia M

1 reviews | Active since Nov 2017

02 Nov 2017, 20:17

Unfair Billing

On the 21nd of February 2017, I broke my leg and went to hospital, i was asked to pay R300 upfront and was given crutches, since then the account has not been paid and the company is blacklisting my name, I have consulted them and they told me hospital was suppose to contact them before they help me with anything coz the crutches i didn't get from their supplier. Why is that my problem and my name is blackslisted. I'm currently unemployed and I cannot afford to pay funds which I was not aware of them.

Again i was admitted in Hospital and diagnosed with PE, Had to go to lab every now and then, again I sent to discovery and they refused to pay said they did not give me authorisation hence they refused to put me on chronic medication, dr resubmitted the paperwork to confirm but they've refused, again Vermaak is threatening to blacklist my name.

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Replies (1)
Discovery Health
Discovery Health's reply03 Nov 2017, 09:05
Official

Dear Liyanda21

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team