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Grant H

1 reviews | Active since Apr 2020

26 Nov 2025, 16:56

Unfair and Discriminatory Treatment by Discovery Vitality

I have experienced deeply unfair and discriminatory treatment from Discovery Vitality. Despite extensive engagement and all continued requests being adhered to, Discovery Vitality has shown no willingness to consider my situation or accommodate my chronic medical condition.

The lack of support and empathy has been extremely disappointing. Being treated this way feels discriminatory and entirely unacceptable. This experience has left a very poor impression, and I find the conduct morally reprehensible and a complete disgrace.

0
Replies (4)
Discovery Health
Discovery Health's reply27 Nov 2025, 06:47
Official
Dear Grant H 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply04 Dec 2025, 08:39
Official
Dear Grant H 

Please check your emails for final feedback from us. 

Regards 
Discovery Health Servicing Team
GH
Grant H's update05 Dec 2025, 07:38
Reviewer Update
Morning Discovery - I have checked my emails for final feedback - That's where your Vitality Team raised a ************** attack on me based on a chronic health condition which in a South African context is morally reprehensible and a complete disgrace. Please let me know if I need to past Sandton's head office and draw this on a blackboard for comprehension purposes!
Discovery Health
Discovery Health's reply11 Dec 2025, 14:01
Official
Dear Grant H 

We have been in touch with you to answer comments. 

Regards 
Discovery Health Servicing Team