mM
maria M

1 reviews | Active since Feb 2016

04 Jul 2024, 08:37

Unfair

I’m not happy with the response that I got from discovery. Some things we are restricted to get as we are classified as lowest paying client, fine, I get that, paying a medical aid an amount of R4191.00 every month and not even using it every month, using it when needed is too much, and now I have to pop up another R500 for medication for my Adha son. Make it R4591.00 monthly because discovery is declining to place him on chronic . As they say it’s not covered. Fine. Just know I’m searching and for a medical aid that will help. Cause things are expensive and you are also added pressure on us as medical aid.

0
Replies (3)
Discovery Health
Discovery Health's reply04 Jul 2024, 10:55
Official
Dear Maria M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
mM
maria M's update04 Jul 2024, 14:04
Reviewer Update
Thank your for the response. I would rather pay for something cheaper, then discovery, which says I won't be covered irrespective of the outcome. Cause you are pushing me to go to government hospital and sit at the long queues. Whilst paying R4200.00. I will go sit at queues, then paying so much. So goodbye, 13 years was okay with u but parting ways is the best for my own peace of mind. Times are hard and u make things harder. Shem
Discovery Health
Discovery Health's reply12 Jul 2024, 13:22
Official
Dear Maria M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team