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maria M
1 reviews | Active since Feb 2016
04 Jul 2024, 08:37
Unfair
I’m not happy with the response that I got from discovery. Some things we are restricted to get as we are classified as lowest paying client, fine, I get that, paying a medical aid an amount of R4191.00 every month and not even using it every month, using it when needed is too much, and now I have to pop up another R500 for medication for my Adha son. Make it R4591.00 monthly because discovery is declining to place him on chronic . As they say it’s not covered. Fine. Just know I’m searching and for a medical aid that will help. Cause things are expensive and you are also added pressure on us as medical aid.
Helpful (0)
Replies (3)0
Replies (3)Discovery Health's replyOfficial
04 Jul 2024, 10:55Dear Maria M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply04 Jul 2024, 10:55
Official
Dear Maria M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
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maria M's updateReviewer Update
04 Jul 2024, 14:04Thank your for the response. I would rather pay for something cheaper, then discovery, which says I won't be covered irrespective of the outcome. Cause you are pushing me to go to government hospital and sit at the long queues. Whilst paying R4200.00. I will go sit at queues, then paying so much. So goodbye, 13 years was okay with u but parting ways is the best for my own peace of mind. Times are hard and u make things harder. Shem
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maria M's update04 Jul 2024, 14:04
Reviewer Update
Thank your for the response. I would rather pay for something cheaper, then discovery, which says I won't be covered irrespective of the outcome. Cause you are pushing me to go to government hospital and sit at the long queues. Whilst paying R4200.00. I will go sit at queues, then paying so much. So goodbye, 13 years was okay with u but parting ways is the best for my own peace of mind. Times are hard and u make things harder. Shem
Discovery Health's replyOfficial
12 Jul 2024, 13:22Dear Maria M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply12 Jul 2024, 13:22
Official
Dear Maria M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
