TM
Trishen M

1 reviews | Active since Oct 2011

13 Aug 2020, 18:51

Unexpected claims review and payment

I received a payment from Discovery which I was not expecting. On inquiry I was informed that they were reviewing claims since 2018 and found a claim that was paid from my savings, which should have been paid from the scheme. That is a great gesture, especially when all companies are under such pressure with the current economic situation.

0
Replies (2)
Discovery Health
Discovery Health's reply14 Aug 2020, 07:42
Official
Dear Trishen
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply14 Aug 2020, 10:02
Official
Dear Trishen
 
Thank you for the positive feedback.
 
Regards 
Discovery Health Servicing Team