SR
Swaleha R

1 reviews | Active since Sept 2012

06 Mar 2018, 22:55

********* PRACTICES HIDING BEHIND TECHNICAL CODES AND INAPPROPRIATE ANALOGIES

On the pre-assessment form of my procedure this **** medical aid is only willing to pay 29% of the doctors bill? And when I call into enquire, the agent on the phone patronises me with an ridiculous analogy about bread. Why the hell do we pay medical aid? And we are being held to ransom as most companies only contract with this band of *******? we cannot go to any other medical aid probably because they bribe all the companies. We are being cheated out of our hard earned money. DO NOT SAY THAT THE SCHEME IS NOT FOR PROFIT. ITS BEEN SET UP TO SLOWLY DRAIN THE WORKING CLASS OF WHAT LITTLE IS LEFT. THIS SCHEME SUCKS! AND WE ARE LOCKED IN BECAUSE OF OUR EMPLOYERS. THIS CANNOT GO ON. THIS ********* PRACTICE MUST BE STOPPED. I WILL BE LOOKING INTO THIS.

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Replies (2)
Discovery Health
Discovery Health's reply07 Mar 2018, 09:14
Official

Dear solo27

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply09 Mar 2018, 13:21
Official

Dear solo27

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team