RC
Robert C

1 reviews | Active since Aug 2016

02 Aug 2016, 09:51

********* Discovey

<p>Discovery at their best. Taking money of your savings account when it is clearly a hospital benefit issue. This procedure is done in hospital but I have to make a huge "co-payment" for some reason only Discovery Health can justify. I am disgusted with their response and their consultant that hung up on me because he had no answer for this one-sided behaviour from Discovery. If I had a choice (which I unfortunately don't) I would find another medical aid. They are pathetic !!!!</p>

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Replies (2)
Discovery Health
Discovery Health's reply02 Aug 2016, 10:05
Official

Dear JetJungle

We’re sorry to hear that you are dissatisfied. We’ll investigate your concerns and contact you again once we have completed the investigation.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply04 Aug 2016, 09:12
Official

Dear JetJungle

We have been in touch with you to answer your complaint. Please be in touch if you have any other concerns.

Regards
Cornelius