sN
sunita N

1 reviews | Active since Oct 2016

28 Aug 2018, 08:09

********* Business Practices

I logged a complaint on the 23 August 2018 reference ********** 388. The website mentions that feedback will be received within 24hrs. No response or acknowledgment to date! I cancelled my membership with Discovery 30 September 2017. Almost a year and I have to deal with ********* business practices!

Should I not receive any response to my complaint. The complaint will be escalated to the relevant Regulator.

0
Replies (4)
Discovery Health
Discovery Health's reply28 Aug 2018, 10:38
Official

Dear naidoo_sn

We apologise for the frustration this has caused. We will contact you to resolve the matter as soon as we can.

Kind regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply30 Aug 2018, 13:54
Official

Dear naidoo_sn

We have been in touch with you to answer your comments.

Kind regards
Discovery Health Servicing Team

sN
sunita N's update04 Sept 2018, 19:49
Reviewer Update
I have waited over two weeks for a response to my complaint. The complaint will be escalated to the relevant Regulator for priority attention!
Discovery Health
Discovery Health's reply07 Sept 2018, 12:50
Official

Dear naidoo_sn

Please check your email inbox for our final feedback.

Kind regards
Discovery Health Servicing Team