1 reviews | Active since Jul 2014

05 May 2018, 06:28

*********

Yet again this ********* bunch of charlatans cheats me. I received authorization for a PMB benefit for 15 psychology therapy sessions. After just 7 sessions they’ve decided I’ve reached my limit and will no longer pay. *****ing 8 sessions from me. Dishonest and questionable ethos

0
Replies (3)
's update05 May 2018, 09:11
Reviewer Update
Yep now they tell me I was only ever approved for 1 therapy session! But they’ve paid for 5 - so now I owe them money! The levels of incompetence and dishonesty are astounding
Discovery Health
Discovery Health's reply07 May 2018, 07:23
Official

Dear Alunm

We received your message and we’re looking into the matter.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply08 May 2018, 08:48
Official

Dear Alunm

We can confirm that we have sent you feedback by email.

Regards
Discovery Health Servicing Team