Undelivered Card

Hi

A few months back I downgraded my Discovery Health membership, since then for some odd reason Discovery has not sent me my membership card.

This has led to medical practitioners on the Discovery list refusing to treat me.

I have phoned and sent numerous emails.

I have many reference numbers ********** 731, ********** 019 , ********** 800, believe me there are more.

I received a call from Tahir who gave me reference ********** 673. He tole me to wait for the 28/08/17 if no card was delivered I must contact Discovery with the reference he provided. Needless to say this was futile.

I am paying every month, missing a premium will result is suspension, and yet I cant use my medical aid.