QD
Quentin D
1 reviews | Active since Jul 2011
08 Dec 2021, 10:11
Uncontactable -Poor service
Despite paying high premiums to belong to Discovery It is basically impossible to get hold of a consultant on Discoveries Call center to ask basic questions. I have spent over an hour over numerous calls waiting for a consultant over the past few weeks to ask basic questions. I still have no answers - What Do I need to do to get hold of someone? THIS IS URGENT NOW!!!!
Helpful (0)
Replies (4)0
Replies (4)
Discovery Health's replyOfficial
08 Dec 2021, 10:42Dear Quentin D We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. RegardsDiscovery Health Servicing Team
Discovery Health's reply08 Dec 2021, 10:42
Official
Dear Quentin D We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. RegardsDiscovery Health Servicing Team
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Quentin D's updateReviewer Update
08 Dec 2021, 12:13Thank you When can I expect a call from you service team?
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Quentin D's update08 Dec 2021, 12:13
Reviewer Update
Thank you When can I expect a call from you service team?
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Quentin D's updateReviewer Update
08 Dec 2021, 14:26To Whom it may concern - Please contact me despite your reassurance of help above I still haven't been contacted?
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Quentin D's update08 Dec 2021, 14:26
Reviewer Update
To Whom it may concern - Please contact me despite your reassurance of help above I still haven't been contacted?
Discovery Health's replyOfficial
10 Dec 2021, 12:05Dear Quentin D We have been in contact with you to discuss your concerns. RegardsDiscovery Health Servicing Team
Discovery Health's reply10 Dec 2021, 12:05
Official
Dear Quentin D We have been in contact with you to discuss your concerns. RegardsDiscovery Health Servicing Team