EK
Errol K

1 reviews | Active since Sept 2019

03 Dec 2022, 08:43

Uncommunicated price adjustment as of 1 December

As of 1 December an increase in premium of R195 was added to my monthly premium. This increase was uncommunicated and also caused additional bank charges of R120 being deducted from my bank account. Poor show Discovery, I am so glad that I don't bank with Discovery bank. If you cannot run the health care correctly I fear for the mess you will create in banking

0
Replies (2)
Discovery Health
Discovery Health's reply05 Dec 2022, 06:53
Official
Dear Errol K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards 
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply05 Dec 2022, 13:59
Official
Dear Errol K

We have been in touch with you to answer your comments.
   
Regards 
Discovery Health Servicing Team