UNBEARABLE DIFFICULTY TO RESOLVE QUERY ON INCORRECTLY OR UNPROCESSED CLAIMS - CALL GET PAST CALL CENTRE PERSONNEL

<p>I HAVE SEVERAL ISSUES WITH DISCOVERY NOT CAPTURING OR PROCESSING MEDICAL AID CLAIMS OVER THE PAST TWO YEARS. JUST CANNOT GET PAST THE CALL CENTRE PERSONNEL, SPOKEN TO SEVERAL PERSONS, FUDGE JONES, MIKELLA MOIR, TASNEEM AMOS, NO COURTSEY TO RETURN CALLS. WHEN YOU CALL YOU WAIT FOR HOURS BEFOE YOU GET THROUGH. EACH TIME YOU RE EXPLAIN THE ISSUE TO SOMEONE NEW - THATS WERE IT ENDS NEVER ANY RESOLUTION. CANNOT GET PASS TO SPEAK TO ANYONE HIGHER. - CLAIMS NOT CAPTURED OR PROCESSED CORRECTLY EACH CALL TO THEM BOUND TO TAKE AN HOUR AND YOU STILL GET NOWHERE. CANT GET THEM TO CONTACT ME INSPITE OF PROMISES AND UNDERTAKINGS PROVIDED - DISGRACFUL</p>