GS
Gomolemo S

1 reviews | Active since Feb 2019

02 Mar 2019, 09:49

Unauthorized transactions

Discovery is a **** I was comparing affordable medical aid schemes and I got a call from a discovery consultant. I explained very well what I want from a medical aid and thereafter I explained that I just wanted to enquire. After Enquiring I got another phone call approximately a week later, This Discovery consultant made me give up my credentials to him and I explained that I am not the one who will be paying the medical aid therefore I am not going to give out my banking details to him. As I am typing this, Discovery keeps debiting from my account and it keeps bouncing back then I have to deal with bank charges for a debit order I did not authorize, I disputed the debit order but Discovery is still making unauthorized transactions with my bank account , this is unacceptable!

0
Replies (2)
Discovery Health
Discovery Health's reply04 Mar 2019, 09:32
Official
Dear  Gomolemo Setshedi 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply06 Mar 2019, 11:44
Official
 Dear  Gomolemo Setshedi 

 We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team