1 reviews | Active since Sept 2012
Unauthorized deductions
<p>After numerous attempts I sincerely hope that this will do the job!!!!</p> <p> </p> <p>I have immigrated to New Zealand beginning of November 2016, and send the necessary cancelation notice for my medical aid in September 2016. Up to today my policy has not been cancelled by Discovery and the premiums for the medical are still deducted by discovery through my previous employer. I am now liable for 3 months of membership fees which Discovery has been deducting from my previous employer.</p> <p>PLEASE stop the deductions and refund the premiums .</p>
Dear lucas3629
We apologise for the frustration this has caused.
We will contact you to resolve the matter as soon as we can.
Regards
Discovery Health Servicing Team
Dear lucas3629
We apologise for the frustration this has caused.
We will contact you to resolve the matter as soon as we can.
Regards
Discovery Health Servicing Team
Great reply discovery!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Good day
Thank you for your recent contact with Discovery.
Member number: ********** 23
Please note as we do not have this email address ********** saved on the membership we cannot assist you with this query.
Kindly contact the Discovery Health client services on ***or log into our website to update your email address and we will gladly assist you further.
I trust that the information I have provided you with will be of help.
Should you need to refer back to this query in the future or if you need more information about this query, please mail ********** and quote the reference number provided above.
Please note that we need 30 days advance notification for all financial changes. We will process a change at the end of a month in which notification is given
Regards
Ashwin Ramsunder
Discovery Health (Pty) Ltd
On behalf of Discovery Health Medical Scheme
Great reply discovery!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Good day
Thank you for your recent contact with Discovery.
Member number: ********** 23
Please note as we do not have this email address ********** saved on the membership we cannot assist you with this query.
Kindly contact the Discovery Health client services on ***or log into our website to update your email address and we will gladly assist you further.
I trust that the information I have provided you with will be of help.
Should you need to refer back to this query in the future or if you need more information about this query, please mail ********** and quote the reference number provided above.
Please note that we need 30 days advance notification for all financial changes. We will process a change at the end of a month in which notification is given
Regards
Ashwin Ramsunder
Discovery Health (Pty) Ltd
On behalf of Discovery Health Medical Scheme
Dear lucas3629
We have sent you feedback on an email. Please check your inbox.
Regards
Cornelius
Dear lucas3629
We have sent you feedback on an email. Please check your inbox.
Regards
Cornelius
My email is ********** please forward that email to me. i dont have acsess to the ********** email
My email is ********** please forward that email to me. i dont have acsess to the ********** email
Still no reply from discovery
Still no reply from discovery
Nothing
Nothing