Hellopeter
Share Your Experience

1 reviews | Active since Oct 2016

03 Dec 2024, 20:09

unauthorised debit order

you keep running an un-authorised debit order on my account you need to stop, this member of yours needs to change their bank details and you need to refund me the R95 everytime it costs me to reverse or stop this debit order.

0
Replies (4)
Discovery Health
Discovery Health's reply04 Dec 2024, 06:28
Official
Dear Shaun K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply04 Dec 2024, 11:45
Official
Dear

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

's update03 Feb 2025, 08:44
Reviewer Update
Discovery continues to take money from my account for a policy that is NOT mine, they refuse to resolve the issue and claim it will be escalated.

i've given them until 3pm today to confirm this has been resolved, before seeking legal advice on laying a charge of theft from them.
Discovery Health
Discovery Health's reply14 Feb 2025, 10:04
Official
Dear Shaun K 

Please check your emails for final feedback from us.

Regards
Discovery Health Servicing Team