1 reviews | Active since Apr 2017

03 May 2017, 14:19

Unacceptable services

<p>Up to date discovery has been very disappointing, firstly they change their plan on their side so that you no longer can visit your regular Doctors and then when one want to change the plan on you side they refuse what ******* is that... They increase their premiums but lower the quality of service... And then everywhere you go you are expected to make pay upfront so what is the use of their medical aid as they never refund you even when they say that they will they never do. </p>

0
Replies (2)
Discovery Health
Discovery Health's reply03 May 2017, 14:38
Official

Dear bernardus-angelique-prinsloo

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Kind regards
Discovery Health Service Team

Discovery Health
Discovery Health's reply08 May 2017, 12:39
Official

Dear bernardus-angelique-prinsloo

We have in touch with you to answer your comments.

Regards
Discovery Health Servicing Team