Unacceptable service or NON-service from Discovery Health

Discovery only care about money and not their clients. I have been a member for years and I have R61k in my savings account. I was booked in for an urgent dislocated lens surgery - it was an emergency as the dislocated lens was damaging my cornea and could lead to blindness. This should be treated as PMB. I have disputed the decline multiple times, supp**** the doctor's clinical notes, spoke to 7 different operators (when you eventually get hold of them) - they cannot help and do not return any calls. I have to pay R50k for the procedure as it was an emergency. Discovery has not even responded to any of my disputes although the automated email says 48 hours.

I am utterly disgusted in the treatment (or NON treatment) I receive from Discovery.

Dispute reference number: *** - dated 23 Feb *** - dated 25 Feb *** - dated 26 Feb