KJ
Karin J

1 reviews | Active since Feb 2019

08 Mar 2021, 19:18

Unacceptable service dealing with a Discovery Vitality issue

Unacceptable service dealing with a Discovery Vitality issue. Issue has been logged several times still unresolved. Every time I follow up they respond with a 48 to 72 hour SLA.

0
Replies (2)
Discovery Health
Discovery Health's reply09 Mar 2021, 06:56
Official
Dear Karin J
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply11 Mar 2021, 15:21
Official
Dear Karin J
 
We have contacted you regarding your query.
 
Regards 
Discovery Health Servicing Team