KR
Kyle R
1 reviews | Active since Jul 2012
20 Mar 2016, 13:52
Unacceptable Service.
I submitted a claim in February 2016. I heard nothing until calls discover on Thursday 17 march. Only to get told Tha the invoice I submitted could not be read. No one followed on it. I resubmitted the claim with a crystal clear invoice and was advised that the money claimed would be in my account within two days. Its now Sunday the 20th of march, and I have yet to receive any funds or any follow up calls. Maybe changing to momentum or another service provider wouldn't be such a bad idea.<br> <br> This type of service is unacceptable! I expect this to be resolved first thing Monday morning! The funds had better be in my account or I will take necessary action!
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Replies (1)Discovery Health's replyOfficial
22 Mar 2016, 14:41Hello kreeler,
Thank you for your comment.
Please accept our sincerest apologies for the inconvenience experienced.
We confirm that you have been contacted and feedback has been provided with regards to the reimbur*****t of the claim.
Regards,
Fazeela
Thank you for your comment.
Please accept our sincerest apologies for the inconvenience experienced.
We confirm that you have been contacted and feedback has been provided with regards to the reimbur*****t of the claim.
Regards,
Fazeela
Discovery Health's reply22 Mar 2016, 14:41
Official
Hello kreeler,
Thank you for your comment.
Please accept our sincerest apologies for the inconvenience experienced.
We confirm that you have been contacted and feedback has been provided with regards to the reimbur*****t of the claim.
Regards,
Fazeela
Thank you for your comment.
Please accept our sincerest apologies for the inconvenience experienced.
We confirm that you have been contacted and feedback has been provided with regards to the reimbur*****t of the claim.
Regards,
Fazeela
