DE
Debbie E
1 reviews | Active since Dec 2020
21 Feb 2024, 10:32
Unacceptable communication channels
Discovery has disabled their email option to communicate with them. Instead you have to phone which as I'm typing this has been 20 minutes while the call centre is trying to assist. This is a cost to me! This is totally unacceptable.
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Replies (2)0
Replies (2)
Discovery Health's replyOfficial
21 Feb 2024, 10:47Dear Debbie E
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply21 Feb 2024, 10:47
Official
Dear Debbie E
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
23 Feb 2024, 16:04Dear Debbie E
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply23 Feb 2024, 16:04
Official
Dear Debbie E
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team