Unacceptable Barriers to a Simple Cancellation Request

I am trying to terminate my Discovery Health membership, but there appears to be no effective way to do so via email. Every email I send receives only an automated response, and the WhatsApp channel repeatedly directs me back to the call centre.

As I am no longer living in South Africa, calling the call centre is both impractical and unnecessarily costly.

I am requesting a functional email address where I can submit my cancellation request without being redirected in circles. Clear, accessible communication is the minimum one should expect when attempting to close an account.